Refund Policy

PVAPins.com provides intangible goods and services related to temporary and virtual phone numbers for SMS verification. Due to the nature of our services, we do not issue refunds directly to payment gateways or bank accounts. Approved refunds will be credited to your PVAPins.com account balance for use on future orders only.

Refund Eligibility

Refund requests are considered only under the following circumstances:

● Order Processing Delays:

If PVAPins.com does not start your order or campaign within 24 to 48 hours after purchase, you may be eligible for a refund.

● Order Fulfillment Failure:

If PVAPins.com is unable to complete your order within the promised campaign period, you may request a refund.

● Non-Receipt of SMS:

If you do not receive the SMS verification code due to server or service issues, please contact us immediately. Claims must be submitted within 48 hours of purchase.

● Invalid Virtual Number Issues:

If you experience problems using the rented number after receiving an SMS, you may request a refund by providing valid evidence (e.g., screenshots of 2FA failures). Requests must be submitted within 48 hours of purchase.

● Timely Refund Requests:

All refund requests must be submitted within 48 hours after placing the order.

Refund Exclusions

Refunds will not be provided in the following cases:

• After an SMS verification code has been received and the activation is completed.
• For incorrect use of API functions or user errors.
• For incompatibility with third-party software, plugins, add-ons, or services.

How to Request a Refund

To request a refund or for any related inquiries, please contact our support team via:

• Email:info@pvapins.com
• WhatsApp: +1 (201) 378-6813
• Support Tickets:https://pvapins.com
• Skype: live:pvapins

Please provide the following information when submitting your request:

• Order details (order ID, date, etc.)
• Detailed description of the issue
• Supporting evidence (screenshots, if applicable)

Important Notes

• Refund credits will be applied to your PVAPins.com account balance only and cannot be withdrawn or transferred externally.
• Refund approval is at the sole discretion of PVAPins.com and subject to these terms.
• PVAPins.com reserves the right to refuse refund requests that do not meet policy criteria.
• We are not liable for delays or failures caused by external factors such as third-party services or network issues.

Contact Us

For refund inquiries or assistance, please contact us: