You know that moment when you tap Send code and then stare at your phone as it owes you money? Yeah. If you’re dealing with DiDi OTP Not Received, this guide is for you.
We’ll start with the quick fixes that usually solve it in minutes, then move into the annoying stuff (carrier blocks, roaming, resend limits). And if your SIM is still refusing to play nice, I’ll show you a clean backup path using PVAPins.
Quick note before we start: PVAPins is not affiliated with DiDi. Please follow each app’s terms and local regulations.
Quick checklist, 2 minutes: the 7 most common fixes
Here’s the deal: most OTP problems come down to three things: number format, message filtering, or weak signal. So don’t overthink it yet. Do these in order (and yes, resist the urge to smash Resend 14 times).
- Confirm your number + country/area code
- Resend once, then wait
- Check filtered folders (Unknown/Spam)
- Switch to cellular signal (not just Wi-Fi)
- Toggle Aeroplane mode once
- Restart your phone
- Try again after a short cooldown if you’ve retried a lot
Confirm number & country or area code.
This one’s painfully familiar. One wrong digit, the wrong country code, or a missing + and your OTP is basically going on vacation without you.
You’re in the US, your number is saved as a local 10-digit format, but the app expects +1. That tiny mismatch is enough to break delivery.
Do a quick re-entry:
- Delete the number field completely
- Select your country again
- Retype the full number carefully (including country code)
If you want an official sanity check, DiDi’s help guidance often points back to using the correct registered number and the right country/area code.
Resend once, then wait for the avoid rate limits.
OTP systems don’t love rapid-fire requests. If you hit resend five times in a minute, you can trigger delays or a temporary block. (Ask me how I know, actually, I don’t.)
A smarter rhythm:
- Request the code
- Wait 2–5 minutes
- Request one resend
- If still nothing, switch to filtering + network checks instead of hammering resend
Check filtered folders, Unknown or Spam.
Sometimes the text arrives, and your phone quietly tucks it away where you’ll never see it unless you look.
- On iPhone, it can land in filtered message views.
- On Android, it can land in Spam & blocked.
We’ll walk the exact paths in the iPhone/Android sections below.
Switch to the cellular signal.
This is the part people hate hearing: SMS OTPs rely on carrier SMS delivery, not your internet speed. So excellent Wi-Fi won’t save you if your cellular signal is weak.
Try:
- Step outside or near a window
- Turn off Wi-Fi for a minute (yes, really)
- Make sure you’ve got at least a couple bars before requesting the OTP again
Why DiDi OTP codes don’t arrive, root causes explained.
Most OTP failures fall into one of four buckets: wrong number format, message filtering, carrier/network delivery issues, or throttling due to too many resend attempts. The trick is not to guesswork the funnel.
Here’s the quick breakdown:
- Input issues: wrong country code, number typo, wrong account phone number
- Filtering: iPhone/Android hides unknown texts
- Network/carrier: weak signal, roaming, short-code restrictions, number porting delays
- Rate limits: too many attempts can cause a cooldown
Bottom line: if you tackle these in order, you’ll usually fix it without needing support.
DiDi OTP Not Received step-by-step troubleshooting flow.
Let’s keep this simple and sane. Follow this flow exactly. It’s designed to stop you from getting stuck in resend-rage mode.
- Confirm number + country code (retype it)
- Check filtered folders (Unknown/Spam)
- Stabilise your carrier signal (move, Aeroplane mode toggle)
- Resend once (then wait)
- Cooldown if you’ve tried repeatedly
- Contact support if nothing works
- If your SIM consistently fails, consider a backup number approach (one-time or rental)
Quick tip: when you’re testing, change one thing at a time. Signal first, then resend. Otherwise, you’ll never know what actually fixed it.
iPhone fixes: where verification texts hide and how to unhide them
On iPhone, OTP texts can get routed into filtered views like Unknown Senders. That’s especially true if you’ve enabled any message filtering/screening settings.
Start here:
- Open Messages
- Tap Filters
- Check Unknown Senders
Other quick iPhone checks:
- Make sure you didn’t block the sender (Settings → Messages → Blocked Contacts)
- Confirm notifications are on for Messages
- Restart the iPhone and try again on a stable cellular signal
If you recently turned on Filter Unknown Senders, OTP texts may still arrive, but never appear in your primary inbox. That feels like it hasn’t been received, even when it’s right there.
Android fixes: Spam & blocked folders, permissions, and SMS settings
On Android, verification texts often get tossed into Spam & blocked when spam protection is enabled. Helpful feature. Terrible timing.
Start here (Google Messages is the most common setup):
- Open Messages
- Go to Spam & blocked
- Look for the OTP text
Other Android checks that matter:
- Confirm you can receive any SMS from other people (if not, this is likely a carrier/signal issue)
- Make sure your SMS app is set as the default messaging app
- Clear old messages if your device is super low on storage (rare, but it happens)
- Restart the phone before requesting a new code
Android smart filtering is excellent until it hides the exact message you need. Checking Spam & blocked takes 10 seconds and saves a lot of pain.
Network & carrier issues
If your signal is weak, you’re roaming, or your carrier restricts specific verification texts, OTP delivery can fail even when everything in the app looks fine. Carrier issues are way more common than people think.
Try these in order:
- Move to a stronger signal area (SMS can fail on low bars)
- Toggle Aeroplane mode on/off once to refresh network registration
- If you’re roaming, confirm you can receive international SMS on your plan
- If your number was recently ported, give it time (porting can cause routing delays)
- Ask your carrier if verification/short-code SMS is restricted on your line
US carriers & short codes: what to ask support
In the US, much verification traffic runs through regulated short-code programs. If you’re not receiving those messages, your carrier support can sometimes spot blocks or filters.
What to ask:
- Can you confirm short-code/verification SMS is enabled on my line?
- Is there any spam filtering blocking verification texts?
- Can you reprovision SMS / refresh network settings for my number?
Travelling or roaming: why OTPs fail abroad.
Roaming can be messy. Your SMS routes through different networks, and some plans restrict inbound international texts. Even when it’s allowed, delays happen.
If you’re travelling:
- Switch to a strong local cellular signal before requesting the code
- Avoid rapid resend attempts
- If this happens often, a dedicated verification number strategy can save you time
How to resend DiDi verification code safely, without getting locked out
The safest resend strategy is boring, but it works: request once, wait, resend once. If you suspect a typo, fix the number first, then try again.
Here’s a practical resend cadence:
- Enter the number again (with country code)
- Request OTP
- Wait 2–5 minutes
- Resend once
- If you’ve already retried a lot, stop and cool down (10–30 minutes) before trying again
Small but useful habit: screenshot any error messages or prompts for too many attempts. It makes support conversations way faster.
DiDi driver registration code not received.
Driver registration flows can be stricter and may require consistent access to the same number for follow-up verification. So if the driver’s OTP isn’t coming through, treat it as an ongoing access issue, not a one-time login hiccup.
Do these driver-specific checks:
- Confirm you’re registering in the correct region and number format
- Run the same filtering + network steps (Unknown/Spam, stronger signal)
- Don’t rotate numbers repeatedly; consistency matters for onboarding flows
- If you expect ongoing verification, plan for a rental number instead of a one-time-only approach
You verify once, then the platform asks again later during onboarding or review. If you don’t control that number anymore, you’re stuck. Not fun.
Using a temp number can be a practical way to keep your personal life private for low-risk testing just make sure you follow Revolut’s terms and local regulations
When to contact DiDi support and what to include in your message
If you’ve confirmed the number, checked filtered folders, stabilised the signal, and used a sane resend cadence, it’s time to contact support. The goal is to give them enough info to trace delivery attempts.
Include:
- Your country/region
- Device type (iPhone/Android) + OS version
- Timestamps of OTP attempts (with timezone)
- Whether you’re signing up as a rider or a driver
- Whether you’re roaming
- Any screenshots of error messages
Free vs low-cost verification numbers: what actually works for OTP delivery?
Free/public inbox-style numbers can be okay for quick testing, but they’re often unreliable for OTP. Many apps restrict shared numbers or low-trust number types, and even if a code arrives, privacy can be questionable.
In most cases, it’s smarter to match the number type to your goal:
- Quick test / low stakes: a free number might be enough
- One-time login/verification: A paid one-time activation can be more reliable
- Ongoing access (2FA, recovery, driver onboarding): a rental number is usually the safer plan
And yes, privacy matters. Keeping your personal SIM separate from verification can reduce exposure if you manage multiple accounts or travel frequently.
Compliance note: PVAPins is not affiliated with DiDi. Please follow each app’s terms and local regulations.
One-time activations vs rentals, which one fits DiDi’s use
Think of it like this:
- One-time activation: best when you need a single OTP to get in quickly
- Rental: best when you’ll need the number again later (recovery, ongoing verification)
If you’re setting up driver access or expect future verifications, rentals are a better fit. If you need one OTP and you’re done, one-time is usually enough.
Private or non-VoIP options where available & why they matter
Some apps treat number types differently. Where available, private/non-VoIP options can be a better fit for stricter verification rules.
The key is to stay realistic:
- No number type is guaranteed for every app, every country, every day
- Your best odds come from using a dedicated number and avoiding rapid resend behaviour.
Using PVAPins as a backup when your SIM won’t receive DiDi OTP
If your SIM/carrier setup won’t reliably receive SMS, PVAPins can be a practical backup path. Not complicated. Just structured.
PVAPins is not affiliated with DiDi. Please follow DiDi’s terms and local regulations.
Here’s the simple decision ladder:
- Free numbers (quick testing)
- Instant verification (one-time access)
- Rentals (ongoing verification)
PVAPins supports 200+ countries and offers private/non-VoIP options where available, which can help when standard OTP delivery is inconsistent. Also, it’s privacy-friendly when you’d rather not tie everything to your personal SIM.
Start with free numbers for quick testing.
If you’re troubleshooting and need to know whether OTPs are even deliverable, start here.
Use it to answer one question:
Is the OTP being sent and deliverable, yes or no?
If the answer is yes, you’re closer than you think.
Move to instant verification for one-time access.
If you need to get verified quickly and don’t expect repeated codes, instant SMS verification fits the “get it done” approach.
This is also where fast OTP delivery matters most because waiting forever is basically the same as not receiving it.
Choose rentals for ongoing driver account use and long-term access.
If your DiDi use requires repeat verification, especially for driver onboarding, recovery, or ongoing access rentals, then rentals are the smoother choice.
You’re paying for consistency:
- Same number over time
- Fewer surprises during recovery flows
- Better fit for long-term use cases
Payments you can use, including crypto & regional options
Depending on what’s easiest for you, PVAPins supports multiple payment methods, including:
- Crypto
- Binance Pay
- Payeer
- GCash
- AmanPay
- QIWI Wallet
- DOKU
- Nigeria & South Africa cards
- Skrill
- Payoneer
Pick what’s convenient and keep it compliant with the app’s rules and local regulations.
FAQ
Why haven’t I received my DiDi OTP even after multiple tries?
Rapid resends can trigger throttling, and the SMS may also be filtered into Unknown/Spam folders. Recheck the number format first, resend once, then wait a few minutes before trying again.
How do I resend the DiDi verification code without getting blocked?
Use a simple cadence: request the code once, wait 2–5 minutes, then resend once. If you suspect a wrong country code or a typo, correct it before resending.
Where do OTP texts go on the iPhone if I don’t see them?
Check Messages → Filters → Unknown Senders. iPhone can filter out unknown senders from the primary inbox, especially when message filtering is enabled. Apple’s explanation is here.
Where do OTP texts go on Android?
Open your messaging app and check Spam & blocked. Spam protection can move verification texts there. Google’s spam protection guide is here.
Does OTP require Wi-Fi or cellular?
SMS OTP relies on your carrier’s SMS delivery, so cellular signal matters even if Wi-Fi is fast. If reception is weak, move to a stronger signal spot before requesting a new code.
What if my carrier blocks short codes or verification messages?
Ask your carrier to confirm short-code/verification SMS is enabled on your line and not being filtered. In the US, carriers may apply spam controls that affect short-code delivery.
Is it allowed to use a virtual number for DiDi verification?
That depends on DiDi’s policies and local regulations. PVAPins is not affiliated with DiDi. Please follow DiDi’s terms and local laws.
Conclusion
If your OTP isn’t arriving, don’t guess, run the process. Recheck the number format (including the country code), look in the Unknown/Spam folders, stabilize your cellular signal, and use a calm resend cadence. If it still fails, contact DiDi support with as much detail as possible so they can trace what happened.
And if your SIM keeps failing, especially while travelling or during driver onboarding, set yourself up with a backup plan. Start with PVAPins’ free numbers, move to instant verification for one-time access, or rent a number for ongoing verification.
Also Helpful: The same privacy-friendly tricks work across platforms see our guide on “How to Verify DiDi Without a Phone Number” if you use multiple inboxes.